Frequently Asked Questions

Everything you need to know about your Taylor Dukes Wellness order.

When will my order ship?

All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping typically takes 3-5 business days.

What is your return policy?

We offer a 30-day return window for unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

How do I care for my wellness apparel?

To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.

Can I change or cancel my order after it's placed?

We aim to process orders quickly, but if you need to make a change, please contact our support team within 1 hour of purchase. Once an order has reached the warehouse, we cannot guarantee modifications.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Afterpay for eligible orders.